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Shipping Policy

At domofresh.com, we strive to provide our customers with a seamless and efficient shopping experience. To ensure that your orders reach you promptly, we have created a comprehensive shipping policy. Please review the details below to understand our shipping practices and timeframes.

  1. Shipping Destinations:

    We ship to addresses within the continental United States. Unfortunately, we do not currently ship to Alaska, Hawaii, or international destinations right now.
  1. Shipping Methods:

    a. Standard Shipping: Our standard shipping method is available for all orders within the United States. Orders are typically delivered within 2-5 business days from the date of shipment.
  1. Shipping Fees:
  • a. Standard Shipping: We offer shipping based on the total weight of items shipped. Shipping cost is calculated upon checkout.
  1. Order Processing:

    Orders are processed within 1-2 business days after they are placed. Please note that we do not process or ship orders on weekends or holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  1. Delivery Timeframes:

    Delivery timeframes are estimates and are not guaranteed. Factors such as weather, carrier delays, and high demand during peak seasons may affect delivery times. If you have not received your order within the estimated delivery timeframe, please contact our customer support team for assistance.
  1. Shipping Restrictions:

    Certain products, such as perishable goods, may have shipping restrictions or may not be eligible for expedited or next-day shipping. These restrictions, if applicable, will be clearly stated on the product page.
  1. Address Changes and Undeliverable Packages:

    Please ensure that you provide an accurate shipping address during checkout. If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate address changes, but we cannot guarantee them once an order has been processed.

    In the event that a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping fees may apply.

    If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help and ensure that your experience with Domofresh.com is enjoyable and hassle-free.